Frequently Asked Questions
Shipping, Order Tracking & Delivery
How do I check the status of my order?
Please tap on “My Orders” section under main menu of Website to check your order status.
How are orders placed on spirit of India delivered to me?
All orders placed on spirit of India are dispatched through our courier service – courier partners such as Blue Dart, Delhivery Etc.
Does Spirit Of India deliver products outside India?
No. At this point, Spirit Of India delivers products only within India.
Managing My Order
How do I check the status of my order?
Please tap on “My Orders” section under main menu of Website to check your order status.
How do I cancel the order, I have placed?
Order can be canceled till the same is out for delivery. Note: This may not be applicable for certain logistics partner. You would see an option to cancel within ‘My Orders’ section under the main menu of your Website then select the item or order you want to cancel. In case you are unable to cancel the order from ‘My Orders’ section, you can refuse it at the time of delivery and refund will be processed into the source account, if order amount was paid online.
How do I create a Return Request?
You can create a Return in three simple steps
- Tap on MyOrders
- Choose the item to be Returned
- Enter details requested and create a return request
What are various Payment Options?
The Site uses the services of Payu for the purposes of online order payments.
- Credit/Debit Cards
- Net banking
- Wallets
- UPIs
Sign Up and Login
How do I create an account on Spirit of India?
You can create your account on My Account Page.
Do I need to provide email to create an account on Spirit Of India?
Providing an email is not mandatory to create an account.
Coupons
How do I apply a coupon on my order?
You can apply a coupon on cart page under “My Coupons” tab before order placement.
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